By accessing or using GEXBoard ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
GEXBoard is a market structure analytics platform that provides Gamma Exposure (GEX) data, options positioning metrics, and related analytics for informational purposes only. The Service does not provide financial advice, trading signals, or investment recommendations of any kind.
GEXBoard is currently in a beta period that ends on July 1, 2026. Subscribers who join during this period are locked in at their beta rate for as long as their subscription remains active and in good standing.
The beta rate is locked to the subscriber's account for as long as the subscription remains active. If a subscription lapses or is cancelled, the following rules apply:
Effective date: April 9, 2026
1. Current beta pricing (active until July 1, 2026):
2. Standard pricing (effective July 1, 2026):
3. Price Lock Guarantee:
Subscribers who maintain an active subscription lock their rate permanently at the price in effect at the time of their initial subscription. This rate will not increase for as long as the subscription remains active and uninterrupted.
4. Price lock applies to:
5. Price lock is forfeited if:
6. New platform launch:
Upon launch of the new GEXBoard platform, all existing subscribers retain their locked price regardless of platform version. New subscribers after launch will be subject to the pricing in effect at that time.
GEXBoard reserves the right to modify standard pricing at any time. Price lock guarantees apply only to existing active subscribers as described above.
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or accurate at all times.
GEXBoard is not a registered investment advisor, broker-dealer, or financial planner. Nothing on the platform constitutes financial advice. All data and analytics are provided for informational and educational purposes only. You should consult a qualified financial professional before making any investment decisions.
Market data displayed on GEXBoard may be delayed and may contain errors or inaccuracies. We make no representations as to the accuracy, completeness, or timeliness of any data. Options and market data is sourced from licensed third-party market data providers. GEXBoard is not responsible for errors, interruptions, or inaccuracies originating from those sources.
GEXBoard reserves the right to modify pricing, features, or these Terms at any time. For existing subscribers, material changes to pricing or terms will be communicated with at least 30 days notice via email. Continued use of the Service after the effective date of any change constitutes acceptance of the new terms.
Your subscription automatically renews at the end of each billing period (monthly or annual, as selected at signup) at the rate locked to your account. By subscribing, you authorize GEXBoard, via Stripe, to charge your payment method on file on each renewal date until you cancel. This auto-renewal is the default behavior of all subscription plans and is not optional while the subscription is active.
You may cancel your subscription at any time, effective at the end of the current billing period, by clicking the "Cancel" button on your /account page. The button opens the Stripe-hosted Customer Portal and processes the cancellation directly through your payment processor. This option is always available to active subscribers and requires no contact with support, no email request, no waiting period, and no justification. You do not need our permission to cancel.
All subscription fees are non-refundable. We do not offer refunds, credits, or proration for partial months, for unused renewal periods, for forgotten cancellations, for changes in personal circumstances, or for disputes about subjective intent. If you cancel before the end of your current billing period, you retain full access to the Service until that period ends, but no portion of already-paid fees is returned.
If you are billed for a renewal and did not use the platform during that renewed period, this is not grounds for a refund. We have no means of verifying retroactively whether a given renewal was intended or accidental, and we do not investigate disputes of this nature. The continuous availability of the in-app cancellation option described in Section 7.2 discharges our obligation to provide an accessible cancellation mechanism. Responsibility to cancel before the renewal date rests entirely with the subscriber.
We may at our sole discretion issue partial or full refunds outside this policy as a goodwill gesture. Such refunds, if issued, do not establish a pattern, precedent, or entitlement, and confer no expectation of future similar treatment. A refund issued in one case carries no implication that a similar refund will be issued in any other case, including for the same subscriber under similar circumstances.
If you believe you were unable to use the Service due to a material defect on our side — such as an extended platform outage, a billing system error attributable to us, or an account access lock caused by our infrastructure — contact contact@gexboard.com within 30 days of the affected period with a description of what occurred. We will investigate and resolve appropriately, which may include a refund, credit, or service-time extension at our discretion. Disputes raised after 30 days, or unrelated to a material defect on our side, fall under Sections 7.3 and 7.4.
You must be at least 18 years of age to subscribe to GEXBoard. By subscribing, you represent and warrant that you meet this requirement.
You agree not to use the Service for any unlawful purpose, to reverse engineer or copy any part of the platform, to resell or redistribute GEXBoard data without written permission, or to attempt to disrupt or damage the Service in any way.
GEXBoard provides two distinct surfaces for accessing its data:
/v1/* endpoints, available exclusively to subscribers who have purchased the API Addon. See /api-docs and the API Terms for pricing and full terms.Programmatic, automated, or scripted access to the cookie-authenticated surface is strictly prohibited. This includes, without limitation: scripts using the HTTP libraries requests, httpx, aiohttp, urllib, curl, wget, scrapy, okhttp, headless browsers driven for the purpose of bulk data extraction, RPA tools, third-party scrapers, and any automated process that reuses a session cookie to call dashboard data endpoints at scale.
Reusing a session cookie outside an interactive browser session — including copying it into a script, sharing it with another person, or using it from automated infrastructure — is a violation of these Terms.
Bulk extraction is prohibited regardless of authentication method used. Subscribers with the API Addon are bound by separate per-endpoint rate limits and bulk-extraction restrictions described in the API Terms. Use that does not match an ordinary individual research workflow may be terminated even on the API Addon path.
We reserve the right to investigate, log, rate-limit, suspend, terminate, refuse refund, and ban accounts and IPs that violate this section, at our sole discretion and without prior notice. We may report violators to their internet service provider and to public abuse databases where appropriate.
By using the Service you acknowledge and consent that, upon a determination by us in our sole discretion that you have violated Section 9.1 (or attempted to circumvent its restrictions), we may take any or all of the following actions without prior notice and without entitlement to refund:
These actions are cumulative, not exclusive. We may take any subset, all of them, or additional measures permitted by law. Acceptance of these Terms constitutes prior, informed consent to each of the above measures in the event of violation. No notice, opportunity to cure, or grace period is required.
In plain language: scraping our cookie-authenticated surface, reusing a session cookie outside a browser, or otherwise circumventing the API Addon path to access bulk data is a hard violation. We see it. We act on it. Resubscribing under a new email or new payment method to continue the same behavior is itself a separate violation that we treat as fraud.
In no event shall GEXBoard or its operators be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or trading losses, arising from your use of or inability to use the Service, even if advised of the possibility of such damages.
These Terms shall be governed by and construed in accordance with the laws of Mexico, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of competent jurisdiction in Mexico.
For questions about these Terms, contact us at contact@gexboard.com.